Terms of Service

These Terms of Service ("Terms") govern your access to and use of Ovea, operated by [Company Legal Name] ("Ovea", "we", "us"). By creating an account, starting a chat or otherwise using the Service, you agree to these Terms. If you do not agree, do not use Ovea.

1. Who can use Ovea

You must be at least 18 years old and able to form a binding contract to use the Service. By using Ovea you confirm that you meet these requirements.

2. What Ovea is

Ovea is an AI-powered assistant that provides personalised, educational wellness guidance for perimenopause and menopause — including information about nutrition, movement, supplements and habits — delivered through chat. Ovea learns from the information you share to tailor its suggestions.

3. Medical disclaimer — please read

4. Your account

You are responsible for the information you provide and for keeping your account and messaging access secure. You agree to provide accurate information and to notify us of any unauthorised use.

5. Subscriptions, billing & auto-renewal

• Ovea is offered on a paid subscription, billed monthly, every three months, or annually as selected at checkout.
• Your subscription renews automatically at the end of each billing period at the then-current price, unless you cancel before the renewal date.
• Prices are shown at checkout and may exclude applicable taxes, which will be added where required.
• We may change prices or plans with notice; changes apply from your next billing period.
• You can cancel at any time from your account; cancellation stops future charges and your access continues until the end of the paid period.

6. Refunds

Eligible purchases are covered by our 30-day money-back guarantee. See the Refund Policy for details on eligibility and how to request a refund.

7. Acceptable use

You agree not to: misuse or disrupt the Service; attempt to reverse engineer or access it without authorisation; use it unlawfully; upload harmful or infringing content; or use Ovea to provide services to third parties. We may suspend or terminate accounts that violate these Terms.

8. Your content

You retain ownership of the information and content you submit. You grant us a limited licence to use it to operate and improve the Service and provide it to you. You are responsible for ensuring you have the right to share any content you provide.

9. Intellectual property

The Service, including its software, design, text and branding, is owned by Ovea or its licensors and protected by law. We grant you a personal, non-exclusive, non-transferable licence to use the Service for your own personal use under these Terms.

10. Third-party platforms

Ovea is delivered through third-party messaging platforms such as Apple iMessage and WhatsApp. Your use of those platforms is subject to their own terms, and message and data rates from your carrier may apply. We are not responsible for third-party services.

11. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or produce any particular result.

12. Limitation of liability

To the fullest extent permitted by law, Ovea and its affiliates will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of data, profits or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim. Nothing in these Terms excludes liability that cannot be excluded by law.

13. Indemnification

You agree to indemnify and hold Ovea harmless from claims and expenses arising out of your misuse of the Service or violation of these Terms.

14. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate your access if you breach these Terms or if necessary to protect the Service or other users.

15. Governing law

These Terms are governed by the laws of [governing country/state], without regard to conflict-of-laws rules. The courts of [jurisdiction] will have jurisdiction, except where mandatory local law gives you the right to bring proceedings elsewhere.

16. Changes to these Terms

We may update these Terms from time to time. We will post the updated version here and update the "Last updated" date. Your continued use after changes take effect constitutes acceptance.

17. Contact

[Company Legal Name], [registered address], email [support email].