Refund Policy

We want you to feel confident trying Ovea. This policy explains our money-back guarantee, how to request a refund, and how cancellation works. It forms part of our Terms of Service.

30-day money-back guarantee

If you are not satisfied with Ovea, you can request a full refund within 30 days of your initial purchase. We will refund the amount you paid for your current subscription term, no complicated hoops.

Eligibility

• The request must be made within 30 days of your first payment.
• The guarantee applies to your first subscription term. Renewal payments after the first 30 days are generally non-refundable, though we review reasonable requests case by case.
• We may decline refunds where we reasonably suspect fraud or abuse of this policy.

How to request a refund

Email us at [support email] from the address on your account with the subject "Refund request". Please include your name and the email used at checkout. There's no need to explain why, though feedback is always welcome.

How refunds are processed

Approved refunds are issued to your original payment method. Once processed, it typically takes 5–10 business days for the funds to appear, depending on your bank or card provider.

Cancelling your subscription

You can cancel at any time from your account. Cancelling stops future charges and you keep access until the end of the period you've already paid for. Cancelling on its own is not a refund — if you're within the 30-day window and want your money back, use the refund request above.

Statutory rights

This policy is offered in addition to, and does not limit, any refund or cancellation rights you may have under applicable consumer law in your country.

Contact

[Company Legal Name], email [support email].